Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask usResource Results
-
Podcasts|
Making Change Management Mindful (Part 4) - How to Train and Engage Employees in the Change
This podcast is Part 4 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal…
-
This podcast is Part 3 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal…
-
This podcast is Part 2 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal…
-
This podcast is Part 1 of a conversation between Madison Lundquist, principal research lead for process and performance management at APQC, and Lynda Braksiek, principal…
-
The past few years have seen major disruptions in the world of work, and one result is the growing gap between how managers and employees think about productivity. One result…
-
On this podcast, APQC’s Carla O’Dell talks with Ed Hoffman, former Chief Knowledge Officer at NASA, about how to infuse human skills and knowledge into project management…
-
Podcasts|
The Science of Emotional Intelligence
Understanding the emotional intelligence of the people in an organization is an important part of gaining an understanding of the processes within that company. In this joint…
-
Podcasts|
Make Sustainability Sustainable with Process
In this podcast APQC’s Holly Lyke-Ho-Gland and Jeff Varney talk some talk discuss sustainability, some of its challenges and the role process and performance management can…
-
On this podcast, APQC’s Lauren Trees talks with Dana Tessier, Director of Knowledge Management at Shopify, about the cultural enablers and barriers for effective KM. Click…
-
On this podcast, APQC’s Lauren Trees and Holly Lyke-Ho-Gland disprove three productivity myths and offer guidance for workers and leaders based on APQC’s Fixing Knowledge &…
-
On this podcast, APQC’s Mercy Harper talks with Karen Gilbert, Associate Director of Development for Corporate Partners at the Forté Foundation, about DEI trends and how…
-
In this podcast, APQC’s Mercy Harper talks with Elizabeth Fletcher, manager of people operations – people & culture at Motorefi and principal consultant at Wordsmith Resume…
-
On this podcast, APQC’s Mercy Harper and Holly Lyke-Ho-Gland talk with Marty Strong, CEO and Chief Strategy Officer for the LGS Management Group, about how to leverage and…
-
Autonomous teams have been called “the future of work,” but how do they work? In this podcast, Mercy Harper talks with Timm Urschinger, co-founder and CEO of LIVEsciences,…
-
Podcasts|
Worst Strategic Planning Process Ever
What are the biggest “don’ts” in strategic planning? In this brief chat, Mercy Harper and Holly Lyke-Ho-Gland, Principal Research Lead for Process and Performance Management…