Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
Optimizing the End-to-End Order-to-Cash Process
This APQC white paper sponsored by Esker Inc. paper focuses on key drivers for an effective end-to-end Order-to-Cash (O2C) process. It includes the activities encompassing…
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Collections|
2020 Human Capital Management Webinars
This collection includes recordings, presentation slides, and summaries from webinars conducted in 2020. Click here for 2019 HCM webinars.
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Webinars & Videos|
Opportunities and Impact for Knowledge-Sharing Amid COVID-19
Advanced technologies, new ways of working, and shifts in workforce composition are rendering traditional views of knowledge management obsolete. Get the knowledge management…
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Digital transformation is no longer a competitive edge. Now, all organizations must go digital if they want to survive in the current business environment. Because supply…
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Articles|
What is Microlearning?
Microlearning is a learner-centric method of instruction that presents material in short, focused bursts (typically anywhere from 2-13 minutes) to achieve a specific learning…
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Reports & White Papers|
Supply Chain Planning: Blueprint for Success
APQC’s Supply Chain Planning: Blueprint for Success details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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APQC’s Blueprint for Success: Supply Chain Planning details the framework and best practices that help optimize processes, governance, infrastructure, and organizational…
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Articles|
Benefits of Touchless Orders
When a customer places an order with your organization, how many hands touch that order as it moves through the order-to-cash value chain? Leading organizations strive to…
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Webinars & Videos|
Connect the Virtual Workplace Using Intelligent Search
Many organizations have suddenly found themselves in the virtual workplace. Having all employees working remotely has introduced challenges related to sharing knowledge,…
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Presentation Slides|
Connect the Virtual Workplace Using Intelligent Search
Many organizations have suddenly found themselves in the virtual workplace. Having all employees working remotely has introduced challenges related to sharing knowledge,…
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Articles|
How to Deliver Learning Virtually
Experts widely agree that an organization’s digital learning and development resources need to look different than their physical counterparts. Beyond simply changing the…
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Infographics|
Working From Home in Supply Chain: 2020 Quick Poll Results
This infographic discusses the findings from a survey conducted by APQC and Supply Chain Management Review specifically about the state of working from home for people in…
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Collections|
2020 Supply Chain Current State Quick Polls
APQC and Supply Chain Management Review are conducting frequent surveys to collect information from supply chain professionals about the use and planned adoption of tools,…
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Reports & White Papers|
Reactive to Proactive: The Next 90 Days
While there are still many uncertainties around COVID-19, ranging from its economic impact to the potential for a second wave, organizations are pivoting to building…
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As part of APQC’s 2020 KM Conversations webinar series, experienced KM practitioners gathered to lead a discussion on emerging technologies for KM and how to scope, implement…
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