Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Benchmarking Maturity Matrix
Organizations should regularly assess their benchmarking capabilities and progress so that initiatives can be optimized, changed, or halted. APQC has developed the…
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This best practice has been updated from the original published in 2011. Understanding an organization's current level of process management maturity helps leaders make…
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Tools & Templates|
Clean Electrification Maturity Assessment Tool
Electricity utilities around the world are facing an accelerating transformation of their business models, customer expectations, competition, and underlying technologies…