Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Top KM Priorities: Year over Year Comparison
APQC surveys knowledge management professionals annually to determine their priorities and primary objectives. This research aims to evaluate the state of KM and gain…
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Collections|
2024 KM Priorities and Predictions
The traditional ways of managing knowledge have been significantly disrupted by the events of the 2020s. As a result, new and creative approaches have emerged to address…
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Webinars & Videos|
Introduction to HR Function Measures
During the first webinar of a 4-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the HR function,…
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Presentation Slides|
Introduction to HR Function Measures
During the first webinar of a 4-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the HR function,…
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Collections|
Understanding HR Function Benchmarks and Metrics
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
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Case Study|
Evolving Excellence in KM at Cognizant
Cognizant is a leading professional services company focused on transforming clients' business, operating, and technology models for the digital era. APQC spoke with…
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Infographics|
4 Tips for Establishing an Internal Talent Marketplace
Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
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Collections|
Benchmarking Basics
This collection contains the main items you will need to start a benchmarking initiative, including templates, tools, a glossary, APQC's Process Classification Framework,…
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Articles|
Benchmarking Code of Conduct
This internationally accepted standard provides detailed guidelines for organizations in conducting their benchmarking activities. Adherence to APQC's code of conduct…
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Infographics|
Pros and Cons of Outsourcing Your Recruiting Process
When considering whether to outsource your recruiting efforts, it's important to consider both the benefits and risks to outsource this process. This infographic provides a…
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This collection contains resources to help organizations improve recruiting and talent acquisition.
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Knowledge Management (KM) professionals strive to achieve a culture of knowledge sharing and collaboration through the implementation of KM strategies, approaches, processes,…
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Tools & Templates|
Now in the Resource Library: Supply Chain Management
This report offers an overview of APQC's Resource Library content in supply chain management published in late 2023 and 2024.You can also find direct links to various…
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Infographics|
Spend Analysis Automation: Current State
Effective spend analysis relies on accurate data from numerous sources. Automation for spend analysis and data cleansing can not only yield more accurate results but also…
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Articles|
What Supports Accurate Spend Analysis
Supply chain organizations are always looking for greater visibility into spending. Spend analysis enables procurement professionals to identify the value of spending with…
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