Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Total Cost to Order Materials and Services
This article reflects APQC's perspective on data from APQC's Open Standards Benchmarking in procurement related to the total cost to perform the process “order materials and…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Cross-Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Collections|
Human Capital Management Key Benchmarks: Cross-Industry
Prepared using APQC’s Open Standards Benchmarking® portal, the articles in this collection present key HCM metrics by process. The collection includes metrics related to…
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Reward and Retain Employees Key Benchmarks
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Aerospace Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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This article includes data from APQC's Open Standards Benchmarking in Procurement that shows the number of full-time equivalent employees (FTEs) in the procurement group and…
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This article includes metric data from APQC's Open Standards Benchmarking® in procurement showcasing how organizations perform regarding supplier lead times for purchased…
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Examine a benchmark in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards Benchmarking® data that…
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Blueprint for Success: Logistics
This collection is your road map to success in managing logistics efficiency and effectiveness. The content within will teach you about key performance indicators (KPIs), as…
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Financial Management Metrics of the Month
Each month, APQC features a showcased metric (cost, productivity, efficiency, cycle time, or supplemental) from our Open Standards Benchmarking® financial management research…
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Articles|
Reduce Scrap and Rework Costs
Scrap and rework is an important metric to track in manufacturing. Use this document to compare your organization's performance against over 1,000 other organizations…
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Articles|
Number of Employees that Operate Warehousing
Examine a Key Performance Indicator in logistics to ensure that your practices will keep you running ahead of the competition. APQC highlights recent Open Standards…
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Data and Measures|
Internal Controls Key Benchmarks: Cross-Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…
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Internal Controls Key Benchmarks
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. The process group “Manage Internal Controls”…
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Data and Measures|
Internal Controls Key Benchmarks: Automotive Industry
Prepared using data from APQC’s Open Standards Benchmarking in internal controls, this table highlights financial management internal controls key benchmarks for all…