Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
2024 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For others, we…
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Tools & Templates|
Learning and Development Glossary of Terms
Originally created to guide participants taking APQC’s Learning and Development survey, this glossary is a useful resource for organizations using the survey results for…
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Collections|
Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Collections|
Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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Presentation Slides|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Webinars & Videos|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Articles|
When and How to Reskill for New Technology
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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Collections|
Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Webinars & Videos|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Infographics|
Building the Business Case for Reskilling
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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Presentation Slides|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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In this article, learn what a job architecture is, why organizations use job architectures, and the benefits that job architectures have for employees. Also included is a…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Develop, Train, and Counsel Employees
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…