![](/sites/default/files/styles/landscape_lg/public/2018-12/Photo_Resource_LibraryBackground1_0.jpg?itok=CaqpNLl5)
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Data and Measures|
Engagement and Retention: Survey Results Snapshot for the Insurance Industry
This report explores engagement and retention trends and practices among the organizations that completed APQC's Open Standards Benchmarking® Talent Management Performance…
-
Alberta Blue Cross provides health benefits to more than 1.8 million Albertans through group, government, and individual insurance plans. Alberta Blue Cross is consistently…