Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, the article will explain: …
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, this article gives a high-level…
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, the article will explain: …
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Reports & White Papers|
2020 Supply Chain Disruptions Quick Poll Summary Report
In March 2020, APQC and Supply Chain Management Review collected information from 90 global supply chain professionals about the current state of disruptions within their…
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Presentation Slides|
2020 Supply Chain Priorities and Challenges
In this webinar, APQC presents the findings from its sixth annual supply chain priorities research and discusses some of the biggest priorities and challenges for supply…
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Webinars & Videos|
2020 Supply Chain Priorities and Challenges
In this webinar, APQC's Marisa Brown presents the findings from its sixth annual supply chain priorities research and discusses some of the biggest priorities and challenges…
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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Infographics|
2 Waves of Disruptive Digital Technology Hit KM
This infographic outlines the broader technological trends affecting KM programs, the new technologies KM teams have broadly adopted, and the emerging tools they are…
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Reports & White Papers|
Supplier Risk Management: Current State Practices Report
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how 630+ organizations are handling third-party…
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Articles|
The Business Case for Engaging Employees
This article presents data and information that help build a business case for investments in employee engagement, explaining what engagement is, why employers should care…
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Drawing from the results of APQC’s 2019 Engagement and the Employee Experience survey, this article gives an overview of the practices, approaches, and methods that leading…
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Articles|
How to Approach "Employee Listening"
Drawing from the results of APQC’s Engagement and the Employee Experience survey, this article gives a high-level overview of employee listening, reviews traditional and…
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Drawing from the results of APQC’s Engagement and the Employee Experience survey as well as advice and insights from subject matter experts, this article defines the employee…
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Presentation Slides|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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