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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content. 

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  • Tools & Templates
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    Lock Knowledge Management Design Principles

    Every knowledge management program is a little different, but certain success drivers are almost universally applicable. This document distills the collective wisdom of…

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