Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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A service level agreement (SLA) defines the specifications, quality, and cost of a good or service being provided by a supplier to a buyer. SLAs help to provide transparency…
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For supply chains that are more innovative and resilient in the face of disruption, organizations can no longer afford purely transactional approaches to supplier…
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Infographics|
Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Reports & White Papers|
Supplier Relationship Management 2022 Quick Poll Summary Report
APQC collected information from 226 people about the use and planned adoption of supplier relationship management within their supply base in April 2022. Supplier…
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Collections|
2022 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2022 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2021…
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Reports & White Papers|
Preparing Procurement Professionals: Your Organization’s Competitive Advantage
Skilled procurement professionals are in high demand, especially after the supply chain disruptions organizations have faced over the past year. However, APQC finds that…
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As the internal and external environments for procurement and sourcing continue to evolve, APQC has taken a deep dive into understanding what skills will be needed for future…
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A mature category management program enables organizations to better manage supplier relationships, ensure alignment with organizational needs, and execute more efficient…
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In a constantly shifting business environment, it’s more important than ever for organizations to benchmark their performance for sourcing and procurement processes. Yet many…
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Presentation Slides|
Benchmarking Sourcing and Procurement
Is your sourcing and procurement function efficient? Is it effective? How do your current practices compare to others? Members often come to APQC for benchmarks and…
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Webinars & Videos|
Benchmarking Sourcing and Procurement
Is your sourcing and procurement function efficient? Is it effective? How do your current practices compare to others? Members often come to APQC for benchmarks and…
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Collections|
2021 Supply Chain Priorities and Challenges
This collection contains content created from APQC's 2021 annual research into priorities and challenges for Supply Chain Management. Click here for results from the 2020…
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Despite 2020’s supply chain disruptions, leading organizations are doubling down on their commitments to sustainable sourcing. APQC finds that this is not just a reaction to…
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One of the key lessons of 2020 for supply chain leaders is that procurement cannot afford a singular focus on purchasing goods and services at the lowest possible cost. …
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Learn how to achieve best-practice performance levels in procurement with this article that details the impact of documenting, aligning, and communicating supplier selection…