Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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ScottMadden’s research shows that top-performing HR shared services organizations’ staffing levels are approximately 2-5 times more efficient while operating costs are 20%-40…
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Articles|
Keys to Great HR Shared Services
APQC and ScottMadden partner to collect benchmarks on HR shared services organizations. In an email interview with APQC, ScottMadden explained why continuous improvement is…
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Webinars & Videos|
Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great
ScottMadden’s research shows that top-performing HR shared services organizations’ staffing levels are approximately 2-5 times more efficient while operating costs are 20%-40…
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Presentation Slides|
Practical Solutions to Real HR Shared Services Dilemmas: Getting from Good to Great
ScottMadden’s research shows that top-performing HR shared services organizations’ staffing levels are approximately 2-5 times more efficient while operating costs are 20%-40…