Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Reports & White Papers|
COVID-19 Organizational Survival Guide
Along with the rising humanitarian toll, COVID-19 and its myriad impacts are undeniably going to shape businesses and economies around the world for years and even decades to…
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Reports & White Papers|
Supplier Risk Management: Current State Practices Report
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how 630+ organizations are handling third-party…
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A wide range of organizations across industries use the Net Promoter® Score (NPS®) as a tool to measure and track customer loyalty. A good alternative to longer and more…
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Presentation Slides|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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Webinars & Videos|
The Humachine: How Human and Technology Can Work Together to Define the Future of Enterprise
This APQC webinar features guest speaker, Nada R. Sanders—Distinguished Professor of Supply Chain Management at the D’Amore-McKim School of Business—for a look into where…
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To gain real-world insights into how procurement leaders can transform their organizations to maximize sustained value, APQC turned to Michael van Keulen, a seasoned…
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Michael van Keulen is a procurement executive with more than 20 years of experience in procurement and finance. Most recently he was at lululemon athletica, where he led a…
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Tools & Templates|
Procurement Job Description: Category Management Role
APQC is sharing this blinded job description with permission from a leading procurement organization. The Category Manager will lead category strategies and strategic…
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Tools & Templates|
Procurement Job Description: Operational Role
APQC is sharing this blinded job description with permission from a leading procurement organization. The Procurement Operations Specialist is responsible for ensuring the…
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Presentation Slides|
Transforming Procurement to Maximize Sustained Value
In this webinar, Marisa Brown (APQC) and Michael Van Keulen (former global procurement director at lululemon athletica) discuss the key ingredients in procurement…
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Webinars & Videos|
Transforming Procurement to Maximize Sustained Value
In this webinar, Marisa Brown (APQC) and Michael Van Keulen (former global procurement director at lululemon athletica) discuss the key ingredients in procurement…
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Since 2016, organizations have increased their investment in supply chain analytics. As a result, they now have more effective analytics programs and are more satisfied with…
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Collections|
Analytics in the Supply Chain
APQC has been studying the current state of using analytics in the supply chain arena and evaluating how it has changed over time. This collection contains the newest…
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Articles|
Supply Chain Analytics Trends and Practices
With the availability of vast amounts of data, supply chain leaders continue to turn to analytics to help make business decisions. APQC has watched how organizations have…
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Articles|
Trends in Structuring Supply Chain Analytics
In 2019, APQC conducted research on the implementation of analytics in supply chain and compared results to those gathered in 2016. A lot has changed for the better in three…
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