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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Portfolio management is a means to apply a standardized process for improving value and project delivery. Though many organizations have a portfolio management process for…
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In April and May 2020, APQC hosted KM Conversations, a virtual webinar series where KM practitioners share their stories and learn from one another. The second week of the…
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Knowledge Management Training for Every Career Stage
This collection offers guidance on training employees to participate in, leverage, and promote knowledge management. The best practices focus on four segments of the…
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2019 Financial Management Webinars
APQC's financial management (FM) group hosts regular webinars featuring both internal experts discussing APQC's research and findings and external corporate FM thought…
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Forging Knowledge Management Partnerships and Alliances
To meet the knowledge needs of the organization, KM teams often must partner with other functions such as IT and organizational learning. This collections offers guidance on…
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2019 Knowledge Management Webinars
APQC hosts monthly knowledge management (KM) webinars to connect with our KM members. Some calls feature internal APQC KM experts, whereas others feature external thought…
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Trends in Data and Analytics
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Demand Planning
This collection contains content items about demand planning, including demand planning challenges, imperatives, and best practices, as well as an article about next…
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Excellence in Knowledge Management 2019
APQC recognized 13 organizations as winners of its first-ever Excellence in Knowledge Management award in 2019. The award is based on analysis from APQC’s KM Capability…
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Everyone wants more from finance. The business wants a strategic partner with flexible processes and interoperable systems. The CFO wants controlled operations and a seat at…
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Promoting Knowledge Management and Making It Stick
Motivating employees to share and reuse knowledge has always been the holy grail of knowledge management. But what actually convinces employees to change their habits and…
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