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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Services Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Insurance Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Healthcare Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Data and Measures|
Reward and Retain Employees Key Benchmarks: Financial Services/Banking Industry
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, this article highlights reward and retain…
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Collections|
Reward and Retain Employees Key Benchmarks
A collection of key human capital benchmarks prepared from APQC’s Open Standards Benchmarking® in Reward and Retain Employees, these articles highlight reward and retain key…
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Collections|
Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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Collections|
Understanding HR Strategy Benchmarks and Metrics
This collection is your road map to success in creating and managing HR strategy. The content within will teach you how organizations create and manage their HR strategies;…
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Infographics|
Human Resource Strategy: Roadmap for Process Improvement
This infographic is your roadmap for improving the HR strategy process. It outlines the best route for reaching your desired destination--to create and implement an HR…
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Presentation Slides|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Webinars & Videos|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Articles|
When and How to Reskill for New Technology
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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Webinars & Videos|
Introduction to HR Function Measures
During the first webinar of a 4-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the HR function,…
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Presentation Slides|
Introduction to HR Function Measures
During the first webinar of a 4-part series, APQC's Principal Research Lead in Human Capital Management, Elissa Tucker, explains why you should measure the HR function,…
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Collections|
Understanding HR Function Benchmarks and Metrics
This collection features HR Function data from APQC's Open Standards Benchmarking® survey for Human Capital Management Organization Performance. It includes interactive…
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Infographics|
4 Tips for Establishing an Internal Talent Marketplace
Today’s professionals know that continuous learning is key to career success, but traditional talent development rarely meets the pace or direction at which employees want to…
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