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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Five Ways to Strengthen Your Onboarding
New hires need time. They not only need to learn their role, but also need to become familiar with your organization’s culture and understand how their work fits within the…
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Collections|
2024 Human Capital Management Webinars
APQC hosts human capital management (HCM) webinars to connect with our members. Some webinars feature internal experts discussing APQC's research and findings. For others, we…
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Tools & Templates|
Learning and Development Glossary of Terms
Originally created to guide participants taking APQC’s Learning and Development survey, this glossary is a useful resource for organizations using the survey results for…
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Collections|
Current State of Learning and Development
APQC conducted research to understand how organizations are approaching learning and development (L&D) today. L&D leaders from across the globe were surveyed about L&D…
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Collections|
Managing Employee Performance
This collection contains APQC research on how organizations can improve employee performance management.
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Presentation Slides|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Webinars & Videos|
Trends in Learning & Development: Measuring L&D Effectiveness and Impact
During the final webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Articles|
When and How to Reskill for New Technology
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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A skills taxonomy is a standard framework that provides a common language for skills and maps their connection to other skills as well as jobs. With a common language to…
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Collections|
Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Articles|
Developing the HR Talent Pipeline
In the everyday course of devising HR strategies that align with corporate goals, anticipating future workforce needs across departments, and hiring, developing, and engaging…
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Webinars & Videos|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Infographics|
Building the Business Case for Reskilling
Reskilling is a talent management approach that involves identifying employees working in jobs for which the organization has declining demand and training them to take on…
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Presentation Slides|
Trends in Learning & Development: Practices, Programs, and Technology
During the second webinar of a 3-part series, APQC’s Principal Research Lead in Human Capital Management, Elissa Tucker, showcases the results of APQC’s learning and…
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Data and Measures|
Summary of Open Standards Benchmarking Measures: Develop, Train, and Counsel Employees
The APQC Open Standards Benchmarking® measure list concisely displays all of the measures currently available for a specific survey. These measures are organized by research…