Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Collections|
Career Development
This collection contains resources to help organizations create and improve career development programs and practices for employees.
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Articles|
HR Strategy and Planning Productivity
In evaluating HR process group and process performance, HR staff productivity is an essential consideration. Generally speaking, high levels of HR staff productivity can…
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Articles|
HR Strategy Cost per Employee
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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Articles|
HR Strategy Cost Per $1,000 Revenue
One of the first metrics that executives tend to look at when evaluating the performance of corporate functions or processes, such as HR processes, is cost. The measure Total…
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Articles|
Efficiency of HR Strategy and Planning
Organizations that are efficient in HR strategy and planning deliver the human capital contributions that the business needs in ways that make the best use of HR time and…
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Tools & Templates|
HR Strategy: Example
Following is an example of a completed HR strategy document. Use it as a guide to document your organization’s HR strategy in APQC’s HR Strategy Template.
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Articles|
Keys to Implementing HR Strategy
An HR strategy is the combination of HR and people initiatives that are necessary to deliver on an organization’s business strategy. It directly informs how an organization…
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Infographics|
HR Strategy and Planning: Snapshot of Top Performance
This infographic explores key performance indicators, including drivers of top performance, to help your organization achieve success in HR strategy and planning.
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Tools & Templates|
HR Strategy: Template
Use this editable template to document the HR strategy for your organization, line of business, and/or business unit. For an example of a completed document, see APQC's HR…
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Articles|
HR Strategy and Planning Tune-Up Diagnostic
Having a well-designed and executed HR strategy has been linked with competitive advantage, improved financial outcomes, and superior shareholder returns. To fully reap these…
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Articles|
Measuring HR Effectiveness
When it comes to evaluating the value of a support function like HR, it’s important to look beyond operational tasks and realize that HR exists to achieve the short-term and…
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Data and Measures|
HCM Strategy Key Benchmarks: Cross-Industry
Prepared using APQC’s Open Standards Benchmarking® portal, the items in this table highlight important measures and median metric values for processes related to developing…
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Data and Measures|
HCM Strategy Key Benchmarks: Aerospace Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Data and Measures|
HCM Strategy Key Benchmarks: Automotive Industry
Prepared using APQC’s Open Standards Benchmarking® portal, this table highlights human capital management benchmarks in the Develop and manage HR plans, processes, and…
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Collections|
HCM Strategy Key Benchmarks
Prepared using APQC’s Open Standards Benchmarking® portal, the items in this collection highlights important measures and median metric values for processes related to…
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