Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about how finance professionals can improve processes in 2022. …
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Podcasts|
Focusing on Finance Talent with Dan French
On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Dan French, CEO of Consider Solutions, about why finance professionals are focused on acquiring and…
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On this podcast, APQC’s Mercy Harper talks with Greg Lambert, Chief Knowledge Services Officer at Jackson Walker, about the KM program at JW and evolution of KM in law.
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Podcasts|
Solving Business Problems with Process
In this podcast, APQC’s Holly Lyke-Ho-Gland talks with Tony Benedict, the president of the Association of BPM Professionals, and Alex Roettcher, the director of corporate…
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On this podcast, APQC’s Mercy Harper talks with Stephen Carradini, Assistant Professor of Technical Communications at Arizona State University, about how knowledge managers…
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In this podcast, APQC’s Lauren Trees talks with Caroline Thompson, KM consultant at Shopify, and Sawyer Hamilton, knowledge base administrator at Elevations Credit Union,…
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Reports & White Papers|
Dive Into Data Visualization
In March of 2022, APQC conducted a short poll to understand insight on organizations’ applications, management, and challenges regarding data visualization tools.
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Reports & White Papers|
Order-to-Cash: Managing for Success in Disruptive Times (Report)
APQC and the Digital Supply Chain Institute (DSCI) collaborated on an in-depth examination of how organizations are handling and improving their end-to-end order-to-cash (O2C…
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Reports & White Papers|
Order-to-Cash: Best Practices Report
APQC’s Order-to-Cash: Best Practices Report provides a best practices for optimizing O2C through strategy and structure, people, process, technology, and measurement…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about the future of remote and hybrid work…
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On this podcast, APQC’s Mercy Harper talks with Dave Applegate, founder of ImportYeti, about his super-popular supply chain visualization tool and what he’s learned from the…
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Podcasts|
Digging Into The Top Process Tools for 2022
To garner a deeper understanding of which technologies are vital for process teams, APQC asked survey respondents to indicate which tools would be used as part of their…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about strategies for improving cash flow…
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On this podcast, APQC’s Marisa Brown talks with Craig Moss, Director of Data and Change Management at DSCI, about cyber security in supply chains. This is the fifth episode…
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Podcasts|
KM Success Secrets from Industry Veterans
It’s a long road to build a successful knowledge management program, but it helps to hear what other organizations have done and their lessons learned along the way. This…
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