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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Melissa Houston—a financial strategist for CEOs, founder of the Business Society, and a writer for…
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Reports & White Papers|
Leading Practices to Strengthen Internal Controls
Internal controls are mechanisms that organizations put in place to help safeguard assets, ensure reliable and accurate financial reporting, prevent against fraud, and assure…
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On this podcast, APQC’s Mercy Harper and Holly Lyke-Ho-Gland talk with Marty Strong, CEO and Chief Strategy Officer for the LGS Management Group, about how to leverage and…
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On this podcast, APQC’s Mercy Harper talks with Rachel Happe, co-founder and principal of Engaged Organizations, about the future of communities and enterprise knowledge…
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Podcasts|
What’s Driving the Great Resignation?
In this podcast, APQC’s Mercy Harper talks with Marissa Lee, CEO of SOW EVOLVE and global HR strategist, about what’s driving the “Great Resignation,” how to drive engagement…
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Podcasts|
Process is the Key to ESG Reporting
In this podcast, APQC’s Mercy Harper and Marisa Brown talk with Deep Parekh, PhD, founder and managing partner at Epistemy, about building a strategy for environment, social,…
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On this podcast, APQC’s Mercy Harper and Megan McCulloch talk with Khalil Jackson, Gas Marketing Accountant, about lessons learned from the pandemic, what work might be freed…
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On this podcast, Mercy Harper talks with Stephen Dale, founder and director of Collabor8now, about the future of communities of practice, the future of KM more broadly, and…
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On this podcast, APQC’s Lauren Trees and Carla O’Dell discuss how the hipster antitrust movement’s focus on data privacy could impact the future of knowledge management. …
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Podcasts|
Hiring Interview Secrets for Managers
In this podcast, APQC’s Mercy Harper and Ashley White discuss the secrets for assessing culture and team fit during hiring interviews.
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On this podcast, APQC’s Megan McCulloch and Mercy Harper talk with Dan French, CEO of Consider Solutions, about the future of financial management. APQC podcasts are…
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Reports & White Papers|
Knowledge Management Is Poised for a Revolution
The 2020s have ushered in a whirlwind of changes that put knowledge management (KM) in a better position than ever before. This whitepaper outlines the current outlook for KM…
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Reports & White Papers|
Procure-to-Pay: Structure and Automation Survey Report
In response to increasing global interest in end-to-end processes, APQC undertook this research in 2021 to get some insights into how organizations are managing their procure…
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On this podcast, APQC’s Mercy Harper talks with Robert Bendetti, CFO and Senior VP at Life Cycle Engineering, about the people, process, and technology trends ahead for…
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Reports & White Papers|
Knowledge Management Trends Survey Report: 2021-2022
In the late summer of 2021, APQC conducted a survey of over 350 knowledge management experts and practitioners to gauge their views on the current state of KM and its future…
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