Why You Need a KM Strategy, Business Case, and Engagement Plan

Published On:
January 29, 2016
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In this January 2016 Knowledge Management podcast, APQC's research specialist Ken Hayman talks with research services KM program manager Lauren Trees about accelerators of knowledge management maturity. In 2015, APQC analyzed the assessments of 218 participating KM programs, testing more than 90 statistical correlations to reveal interdependencies between capabilities and insights into how KM programs develop over time. The result is a set of 15 foundational KM capabilities we're calling "accelerators of KM maturity" because putting them in place will vastly increase your odds of building a mature, impactful KM program.