Best Practices in Applying Process Frameworks: 2021 Survey Report

In July 2021, APQC conducted its bi-annual Best Practices in Process Frameworks survey to learn how organizations are using process frameworks, the common adoption practices, implementation practices, and the challenges involved.
This report summarizes the thoughts and experiences of the survey respondents from the 2021 survey. For the most recent survey results, see the 2023 Best Practices in Applying Process Frameworks Survey Report.