Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Cycle time in days to complete the annual budget
This measure calculates the number of calendar days (including weekends) it takes to complete the annual budget. It is part of a set of Cycle Time measures that help…
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Measure Spotlights|
Percentage error for the total sales forecast
This measure calculates total sales forecasting percentage error. It is calculated as the absolute value of ((Projected – actual sales) / actual sales) * 100.
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Measure Spotlights|
Total cost to perform the process "perform planning/budgeting/forecasting" as a percentage of revenue
This measure calculates the total cost to perform the process "perform planning/budgeting/forecasting"—which involves developing periodic plans, budgets, and forecasts to…
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Measure Spotlights|
Overall forecast accuracy
Forecast accuracy compares forecasted sales for a specific period. Forecast accuracy is computed as 1 - the absolute value of (actual sales - forecast sales), divided by the…
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Total cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform planning/budgeting/forecasting," which involves developing periodic plans, budgets,…
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Measure Spotlights|
Number of new product/service development projects per $1 billion revenue
This measure calculates how many new products/services per $1 billion revenue are in development, allowing companies to keep track of the quantity of new projects. It is part…
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Average time-to-market in days for all products (including product improvements and extensions)
This measure calculates the average number of calendar days required to design, test market, and manufacture/deliver all types of new products (including product improvements…
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Compounded annual growth rate of R&D costs over the past three reporting periods
This measure helps companies project the compound annual growth rate of R&D costs over the previous three reporting periods. R&D costs include all labor, materials, and…
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Cycle time in days from the start of design and development through completion of test marketing for existing product/service improvement projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
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Measure Spotlights|
Cycle time in days from the start of design and development through completion of test marketing for new product/service development projects
This measure calculates the number of calendar days from the start of design and development for a product/service (beginning when resources are assigned) through completion…
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Measure Spotlights|
Engineering change order (ECO) costs as a percentage of the total new product development cost
This measure calculates the percentage of the total cost of new product development that comes from engineering change order (ECO) costs. An ECO is a documented outline of a…
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Measure Spotlights|
Percentage growth in R&D cost from three reporting periods prior
This measure calculates the total percentage growth in research and development (R&D) cost over the past three reporting periods. R&D costs include all labor, materials, and…
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Measure Spotlights|
Percentage of existing product/service improvement and extension projects launched on budget
This measure the percentage of existing product/service improvement and extension projects completed and made ready for marketing/sale within or on budget, relative to the…
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Measure Spotlights|
Percentage of external ideas from suppliers
This measure calculates the percentage of external ideas for products/services that come from suppliers. It is part of a set of Supplemental Information measures that help…
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Percentage of total innovation spend allocated to enhancements to existing products/processes/business models
This measure calculates the percentage of total innovation spend allocated to enhancements to existing products/processes/business models. It is part of a set of Supplemental…