Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Cycle time in days to complete the annual budget
This measure calculates the number of calendar days (including weekends) it takes to complete the annual budget. It is part of a set of Cycle Time measures that help…
-
Measure Spotlights|
Percentage error for the total sales forecast
This measure calculates total sales forecasting percentage error. It is calculated as the absolute value of ((Projected – actual sales) / actual sales) * 100.
-
Measure Spotlights|
Total cost to perform the process "perform planning/budgeting/forecasting" as a percentage of revenue
This measure calculates the total cost to perform the process "perform planning/budgeting/forecasting"—which involves developing periodic plans, budgets, and forecasts to…
-
Measure Spotlights|
Overall forecast accuracy
Forecast accuracy compares forecasted sales for a specific period. Forecast accuracy is computed as 1 - the absolute value of (actual sales - forecast sales), divided by the…
-
Measure Spotlights|
Total cost to perform the process "perform planning/budgeting/forecasting" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the process "perform planning/budgeting/forecasting," which involves developing periodic plans, budgets,…
-
Measure Spotlights|
Number of new businesses launched over the past three reporting periods per $1 billion revenue (current reporting period)
This measure calculates the number of new businesses launched by a business entity over the past three reporting periods (i.e. past three years) per $1 billion revenue. "New…
-
Measure Spotlights|
Number of new businesses launched over the past three reporting periods per $100 million R&D spend (three reporting periods prior)
This measure calculates the number of new businesses launched by a business entity over the past three reporting periods (i.e. past three years) per $100 million R&D spend. …
-
Measure Spotlights|
Budget for marketing as a percentage of revenue
This measure calculates the budget for marketing as a percentage of revenue for the reporting period. The budget for marketing is the amount an organization predicts it will…
-
Measure Spotlights|
Marketing budget per marketing FTE
This measure calculates the marketing budget per marketing full-time equivalent (FTE) employee. The budget for marketing is the amount an organization predicts it will expend…
-
Measure Spotlights|
Total cost to perform the process "manage suppliers" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to develop and manage programs and policies for interacting with suppliers, and measure/improve their performance…
-
Measure Spotlights|
Number of active vendors in the master file per $1 million purchases
This measure calculates the total number of active vendors (per $1 million purchases) in a complete listing of a trackable data set for suppliers. It is part of a set of…
-
Measure Spotlights|
Total cost to perform the process "develop sourcing strategies" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases to perform the "develop sourcing strategies" process, which involves clarifying purchasing requirements, matching…
-
Measure Spotlights|
Total cost to perform the process "order materials and services" per $1,000 purchases
This measure calculates the total cost per $1,000 purchases for planning, ordering, and executing the physical delivery of materials and services from suppliers to the points…
-
Measure Spotlights|
Total cost to perform the process "select suppliers and develop/maintain contracts" per $1,000 purchases
This measure calculates total cost per $1,000 purchases for selecting suppliers (typically through a request for information [RFI], request for proposal [RFP], or request for…
-
Measure Spotlights|
Percentage of procurement process group staff with formal training in negotiations
This measure calculates the percentage of procurement process group staff that has been properly trained in negotiations. The procurement process consists of the business…