![](/sites/default/files/styles/landscape_lg/public/2018-12/Photo_Resource_LibraryBackground1.jpg?itok=VlPTePE_)
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Cycle time in business days to process the payroll
This measure calculates the number of business days that elapse between the HR/benefits system cut-off and the payroll transmit date. It is a Cycle Time measure that helps…
-
Measure Spotlights|
Cycle time in business days between the time period cut-off for employees and the payroll transmit date
This measure calculates the number of business days that elapse between the time period cut-off for employees and the date that payroll is disbursed to employees and direct…
-
Measure Spotlights|
Percentage of payroll disbursements that are manual checks/payments
This measure calculates the percentage of payroll disbursements that are manual checks/payments. A payroll disbursement is a transfer of funds from the payroll department to…
-
Measure Spotlights|
Cycle time in business days to process time record data and enter into payroll system
This measure calculates the number of business days that elapse between receiving a time record from the employee and entering the data into the financial system that…
-
Measure Spotlights|
Cycle time in business days to reflect a new employee in the payroll system
This measure calculates the number of business days it takes to reflect a new employee in the financial system that calculates employee wages based on factors such as taxes,…
-
Measure Spotlights|
Cycle time in business days to remove a terminated employee from the payroll system
This measure calculates the number of business days it takes to remove a terminated employee from the financial system that calculates employee wages based on factors such as…
-
Measure Spotlights|
Cycle time in business days to resolve a payroll error
This measure calculates the number of business days it takes to resolve a payroll error. It is part of a set of Cycle Time measures that help companies analyze the duration…
-
Measure Spotlights|
Number of FTEs that perform the process "manage pay" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that calculate employee payroll for each pay period, including bonus runs…
-
Measure Spotlights|
Number of FTEs that perform the process "process payroll taxes" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that ensure regulatory and statutory compliance for payroll tax obligations…
-
Measure Spotlights|
Total cost to perform the process "manage pay" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including…
-
Measure Spotlights|
Total cost to perform the process "manage pay" per payroll disbursement
This measure calculates the total cost per payroll disbursement to perform the "manage pay" process, which involves calculating employee payroll for each pay period,…
-
Measure Spotlights|
Total cost to perform the process "process payroll taxes" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…
-
Measure Spotlights|
Personnel cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound…
-
Measure Spotlights|
Total cost to perform the process "operate warehousing" per $1,000 revenue
This measure calculates total cost per $1,000 revenue for receiving, inspecting, and storing incoming materials; picking, packing, and shipping product for outbound delivery;…
-
Measure Spotlights|
Number of FTEs that perform the process "operate warehousing" per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue who are employed to receive, inspect, and store incoming materials; pick,…