Cycle time in business days to resolve a payroll error

This measure calculates the number of business days it takes to resolve a payroll error. It is part of a set of Cycle Time measures that help companies analyze the duration of the process "manage pay" process from beginning to end.

Benchmark Data

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Measure Category:
Cycle Time
Measure Id:
100549
Total Sample Size:
1,163 All Companies
Performers:
25th
Median
75th
Key Performance
Indicator:
No

Compute this Measure

Units for this measure are days.

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Cycle time in business days from when an error is identified/reported to when it is fully resolved and reflected in the accounting records

Key Terms

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Cycle Time

Cycle time is the total time from the beginning of the process to the end. This includes both time spent actually performing the process and time spent waiting to move forward.

Measure Scope

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Cross Industry (7.3.0)

  • 9.5.2.1 - Enter employee time worked into payroll system (10858)
  • 9.5.2.2 - Maintain and administer employee earnings information (10859)
  • 9.5.2.3 - Maintain and administer applicable deductions (10860)
  • 9.5.2.4 - Monitor changes in tax status of employees (10861)
  • 9.5.2.5 - Process and distribute payments (10862)
  • 9.5.2.6 - Process and distribute manual checks (10863)
  • 9.5.2.7 - Process period-end adjustments (10864)
  • 9.5.2.8 - Respond to employee payroll inquiries (10865)