Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of manufacturing FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) having had skill requirement changes in the past 12 months. This Supplemental…
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Measure Spotlights|
Percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI. Learning days are simply the…
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Measure Spotlights|
Learning budget per supply chain employee
This measure calculates learning budget per supply chain employee. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to…
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Measure Spotlights|
Learning budget per supply chain employee measured 12 months ago
This measure calculates learning budget per supply chain employee measured 12 months ago. This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI. This Cost Effectiveness measure is…
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Measure Spotlights|
Percentage of supply chain FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of full time equivalents (FTEs) that perform the supply chain function "deliver products and services" having had skill requirement changes…
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Measure Spotlights|
Average number of learning days per supply chain employee
This measure calculates average number of learning days per supply chain employee. Learning days are simply the average number of days in a year that are dedicated to…
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Measure Spotlights|
Average number of learning days per supply chain employee measured 12 months ago
This measure calculates average number of learning days per supply chain employee measured 12 months ago. Learning days are simply the average number of days in a year that…
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Measure Spotlights|
Average monthly demand forecast accuracy
This measure calculates your business entity supply chain's average monthly demand forecast accuracy. Forecast accuracy is a measurement comparing the forecasted demand to…
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Measure Spotlights|
Average monthly demand forecast accuracy measured 12 months ago
This measure calculates your business entity supply chain's average monthly demand forecast accuracy, measured 12 months ago. Forecast accuracy is a measurement comparing the…
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Measure Spotlights|
Percentage change in monthly forecast accuracy over the past 12 months attributed to AI
This measure calculates percentage change in monthly forecast accuracy over the past 12 months attributed to AI. Artificial Intelligence (AI) (aka cognitive solutions) is a…
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Measure Spotlights|
Average number of days per marketing employee currently dedicated to learning
This measure calculates theaverage number of days per marketing employee that are dedicated to learning currently This Supplemental Information measure is intended to help…
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Measure Spotlights|
Average number of days per marketing employee dedicated to learning 12 months ago
This measure calculates average number of days per marketing employee dedicated to learning 12 months ago. It is a Staff Productivity measure that helps companies assess the…
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Measure Spotlights|
Percentage change in average number of learning days per marketing FTE attributed to AI
This measure calculates the percentage of change in average number of learning days per marketing employee over the past year attributable to AI This Supplemental Information…
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Measure Spotlights|
Organization's current learning budget per marketing employee
This measure calculates the organization's learning budget per market employee currently This Cost Effectiveness measure is intended to help companies understand this cost…