Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Personnel cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
This measure calculates cost related to personnel cost, including depreciation/amortization, to perform the process group "manage business resiliency and risk" per $1,000…
-
Measure Spotlights|
Systems cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
This measure calculates systems cost, including depreciation/amortization, to perform the process group "manage business resiliency and risk" per $100,000 business entity…
-
Measure Spotlights|
Time in weeks to complete projects that address an identified business exposure or opportunity (less than 20 percent of total annual revenue)
This measure calculates the average time in weeks taken by your business entity to complete projects (worth less than 20 percentage of total annual revenue) that address an…
-
Measure Spotlights|
Time in weeks to complete projects that address an identified business exposure or opportunity (between 20 and 40 percent of total annual revenue)
This measure calculates the average time in weeks taken by your business entity to complete projects (worth between 20 and 40 percent of total annual revenue) that address an…
-
Measure Spotlights|
Time in weeks to complete projects that address an identified business exposure or opportunity (between 40 and 60 percent of total annual revenue)
This measure calculates the average time in weeks taken by your business entity to complete projects (worth 40 and 60 percent of total annual revenue) that address an…
-
Measure Spotlights|
Time in weeks to complete projects that address an identified business exposure or opportunity (between 60 and 80 percent of total annual revenue)
This measure calculates the average time in weeks taken by your business entity to complete projects (worth 60 and 80 percent of total annual revenue) that address an…
-
Measure Spotlights|
Time in weeks to complete projects that address an identified business exposure or opportunity (greater than 80 percent of total annual revenue)
This measure calculates the average time in weeks taken by your business entity to complete projects (worth greater than 80 percent of total annual revenue) that address an…
-
Measure Spotlights|
Total cost to perform the process "manage business resiliency and risk", including depreciation/amortization, per $1,000 revenue
This measure calculates the total cost (including depreciation/amortization) per $1,000 revenue to perform the process "manage business resiliency and risk." Functions of…
-
Measure Spotlights|
Percentage of business entity IT FTEs who perform the process group "manage business resiliency and risk"
This measure calculates the percentage of business entity IT full-time equivalent employees (FTEs) who perform the process group "manage business resiliency and risk"…
-
Measure Spotlights|
Level of FTE experience in years for the process group "manage business resiliency and risk"
This measure calculates the average level of experience, measured in years, for full-time equivalent employees (FTEs) who perform the process group "manage business…
-
Measure Spotlights|
Number of IT FTEs that perform the process group "manage business resiliency and risk" per $1 billion revenue
This measure calculates the number of IT full-time equivalent employees (FTEs) per $1 billion revenue that perform the process group "manage business resiliency and risk."…
-
Measure Spotlights|
Other cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
This measure calculates costs other than personnel, systems, overhead, and outsourced to perform the process group "manage business resiliency and risk" per $100,000 revenue…
-
Measure Spotlights|
Outsourced cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
This measure calculates outsourced cost including depreciation/amortization to perform the process group "manage business resiliency and risk", per $100,000 business entity…
-
Measure Spotlights|
Overhead cost to perform the process group "manage business resiliency and risk", including depreciation/amortization, per $100,000 revenue
This measure calculates overhead cost (direct and/or allocated to the site) including depreciation/amortization to perform the process group "manage business resiliency and…
-
Measure Spotlights|
Cycle time in days to complete the annual budget
This measure calculates the number of calendar days (including weekends) it takes to complete the annual budget. It is part of a set of Cycle Time measures that help…