Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask Us-
Measure Spotlights|
Total cost to perform the process group "manage employee relations" per $1,000 revenue
This measure calculates total cost to perform the process group "manage employee relations" per $1,000 business entity revenue. Total cost is the sum of personnel …
-
Measure Spotlights|
Total cost to perform the process group "manage employee relations" per business entity employee
This measure calculates total cost to perform the process group "manage employee relations" per business entity employee. Total cost is the sum of personnel (compensation…
-
Measure Spotlights|
Total cost to perform the process group "manage employee relations" per process group FTE
This measure calculates total cost to perform the process group "manage employee relations" per process group full-time equivalent employee (FTE). Total cost is the sum of…
-
Measure Spotlights|
Number of business entity employees that participate in approaches and activities included in KM program, initiative, or service per $1 billion revenue
This measure calculates the number of business entity employees that participate in approaches and activities included in the knowledge management (KM) program, initiative,…
-
Measure Spotlights|
Percentage of business entity employees that participate in approaches and activities included in KM program, initiative, or service
This measure calculates the percentage of business entity employees that participate in approaches and activities included in the knowledge management (KM) program,…
-
Measure Spotlights|
Number of business entity employees per FTE that directly supports the business entity's knowledge management program
This measure calculates the number of business entity employees per full-time equivalent (FTE) employee that directly supports the business entity's knowledge management (KM)…
-
Measure Spotlights|
Personnel cost to perform the process group "manage employee relations" per $1,000 revenue
This measure calculates personnel cost to perform the process group "manage employee relations" per $1,000 business entity revenue. Personnel cost refers to employee…
-
Measure Spotlights|
Personnel cost to perform the process group "manage employee relations" per business entity employee
This measure calculates personnel cost to perform the process group "manage employee relations" per business entity employee. Personnel cost refers to employee personnel…
-
Measure Spotlights|
Personnel cost to perform the process group "manage employee relations" as a percentage of total process group cost
This measure calculates personnel cost to perform the process group "manage employee relations" as a percentage of total process group cost. Personnel cost refers to employee…
-
Measure Spotlights|
Systems cost to perform the process group "manage employee relations" as a percentage of total process group cost
This measure calculates systems cost to perform the process group "manage employee relations" as a percentage of total process group cost. Systems cost refers to a variety of…
-
Measure Spotlights|
Overhead and other cost to perform the process group "manage employee relations" as a percentage of total process group cost
This measure calculates overhead and other cost to perform the process group "manage employee relations" as a percentage of total process group cost. Overhead cost refers to…