Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Average number of learning days per supply chain employee
This measure calculates average number of learning days per supply chain employee. Learning days are simply the average number of days in a year that are dedicated to…
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Measure Spotlights|
Average number of learning days per supply chain employee measured 12 months ago
This measure calculates average number of learning days per supply chain employee measured 12 months ago. Learning days are simply the average number of days in a year that…
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Measure Spotlights|
Percentage change in asset maintenance cost over the past 12 months attributed to AI
This measure calculates percentage change in asset maintenance cost over the past 12 months attributed to AI. This Cost Effectiveness measure is intended to help companies…
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Measure Spotlights|
Percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI. Learning days are simply the…
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Measure Spotlights|
Learning budget per supply chain employee
This measure calculates learning budget per supply chain employee. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to…
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Measure Spotlights|
Learning budget per supply chain employee measured 12 months ago
This measure calculates learning budget per supply chain employee measured 12 months ago. This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI. This Cost Effectiveness measure is…
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Measure Spotlights|
Net promoter score measured 12 months ago
This measure calculates net promoter score measured 12 months ago. Net Promoter Score (NPS) is calculated based on customer surveys' answers to this question: "How likely is…
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Measure Spotlights|
Percentage change in marketing FTEs over the past 12 months
This measure calculates percentage change in marketing full time equivalents (FTEs) over the past 12 months. This Supplemental Information measure is intended to help…
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Measure Spotlights|
Average number of days per marketing employee currently dedicated to learning
This measure calculates theaverage number of days per marketing employee that are dedicated to learning currently This Supplemental Information measure is intended to help…
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Measure Spotlights|
Average number of days per marketing employee dedicated to learning 12 months ago
This measure calculates average number of days per marketing employee dedicated to learning 12 months ago. It is a Staff Productivity measure that helps companies assess the…
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Measure Spotlights|
Percentage change in average number of learning days per marketing FTE attributed to AI
This measure calculates the percentage of change in average number of learning days per marketing employee over the past year attributable to AI This Supplemental Information…
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Measure Spotlights|
Organization's current learning budget per marketing employee
This measure calculates the organization's learning budget per market employee currently This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Organization's learning budget per marketing employee 12 months ago
This measure calculates the organization's learning budget per market employee currently per marketing employee a year ago This Cost Effectiveness measure is intended to help…
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Measure Spotlights|
Percentage change in learning budget per marketing employee over the past 12 months attributed to AI
This measure calculates the percentage of change in the learning budget per marketing employee over the past year attributable to AI This Supplemental Information measure is…