Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of total annual marketing budget that is not related to personnel (compensation and benefits)
This measure calculates the percentage of total annual marketing budget that is not related to personnel (e.g., compensation and benefits). It is part of a set of…
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Independent internal resources as a percentage of risk assessment cost
This measure calculates independent internal resources as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified…
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Measure Spotlights|
Outside consultants as a percentage of risk assessment cost
This measure calculates outside consultants as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified undesirable…
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Measure Spotlights|
Percentage of independent members on the compensation committee
This measure calculates percentage of independent members on the compensation committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of independent members on the governance committee
This measure calculates percentage of independent members on the governance committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of independent, outside directors on the board
This measure calculates percentage of independent, outside directors on the board. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of officers/employees on the compensation committee
This measure calculates percentage of officers/employees on the compensation committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of officers/employees on the governance committee
This measure calculates percentage of officers/employees on the governance committee. It is part of a set of Supplemental Information measures that help companies evaluate…
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Measure Spotlights|
Percentage of other non-independent members on the compensation committee
This measure calculates percentage of other non-independent members (i.e. other than officers/employees) on the compensation committee. It is part of a set of Supplemental…
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Measure Spotlights|
Percentage of other non-independent members on the governance committee
This measure calculates percentage of other non-independent members (i.e. other than officers/employees) on the governance committee. It is part of a set of Supplemental…
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Measure Spotlights|
Self assessments as a percentage of risk assessment cost
This measure calculates self-assessments as a percentage of risk assessment cost. Risk assessments help companies determine the possibility that a specified undesirable event…
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Measure Spotlights|
Percentage of billed/invoiced line items paid on time to the business entity
This measure calculates the percentage of billed/invoiced line items that are paid on time to your business entity. An invoice line item is a single entry on an invoice. For…
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Measure Spotlights|
Outstanding payment days as a proportion of standard payment days
This measure calculates outstanding payment days as a proportion of standard payment days. It is part of a set of Process Efficiency measures that help companies optimize…
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Measure Spotlights|
Percentage of receipts received electronically or automatically
This measure calculates the percentage of receipts received electronically or automatically. It is part of a set of Process Efficiency measures that help companies optimize…
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Measure Spotlights|
Percentage of invoice line items paid in full the first time
This measure calculates the percentage of invoice line items on an invoice paid in full the first time. An invoice line item is a single entry on an invoice. For example, an…