Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Percentage of products that are based on common development platforms
This measure calculates the percentage of products that are developed on common platforms, providing companies with key data for their "perform discovery research" process…
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Measure Spotlights|
Percentage of data and content managed as enterprise information assets
This measure calculates the percentage of data and content that are managed as enterprise information assets (i.e. the body of data and content that is organized and managed…
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Percentage of IT operating costs, excluding depreciation/amortization, dedicated to manage enterprise information
This measure calculates the percentage of IT operating costs, including depreciation/amortization, allocated to the process group "manage enterprise information," which…
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Measure Spotlights|
Total cost to perform the process group "govern and manage product/service development program" per $1,000 revenue
This measure calculates total cost to perform the process group "govern and manage product/service development program" per $1,000 business entity revenue. Total cost is the…
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Measure Spotlights|
Percentage of new product/service development projects launched on time
This measure calculates the percentage of new product/service development projects that are completed and made ready for marketing/sale on time, relative to the launch date…
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Percentage of total annual revenue from generating variants in engineering
This measure calculates, for engineer to order models, the percentage of total annual revenue from generating variants in engineering. This Supplemental Information measure…
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Number of FTEs for product development phases per $1 billion revenue
This measure calculates the number of full-time equivalent employees (FTEs) per $1 billion revenue that work on the "develop and manage products and services" function…
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Percentage change in average time to launch manufacturing for a new product in the past 12 months
This measure calculates percentage change in average time to launch manufacturing for a new product in the past 12 months. This Supplemental Information measure is intended…
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Measure Spotlights|
Average time to launch manufacturing for a new product
This measure calculates average time to launch manufacturing for a new product. This Cycle Time measure is intended to help companies analyze this duration related to the…
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Average time to launch manufacturing for a new product measured 12 months ago
This measure calculates average time to launch manufacturing for a new product measured 12 months ago. This Cycle Time measure is intended to help companies analyze this…
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Measure Spotlights|
Number of internal customer groups supported by the data management program
This measure calculates the number of internal customer groups the data management team supports. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Total number of data domains
This measure calculates the number of data domains. Data domains are high-level categories for organizing data for the purpose of assigning accountability and responsibility…
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Measure Spotlights|
Percentage of data which is standardized
This measure calculates the percentage of data that is standardized. This Supplemental Information measure is intended to help companies evaluate additional variables related…
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Percentage of data which have formal definitions
This measure calculates the percentage of data having formal definitions. This Supplemental Information measure is intended to help companies evaluate additional variables…
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Measure Spotlights|
Percentage of process architecture integrated with the organization's data architecture
This measure calculates the percentage integration of process architecture with data architecture. Process architecture reflects the design and structure of general process…