Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Average number of days educating manufacturing employees on AI-specific skills
This measure calculates average number of days educating manufacturing employees on AI-specific skills. This Process Efficiency measure is intended to help companies…
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Measure Spotlights|
Percentage of manufacturing FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of manufacturing full-time equivalent employees (FTEs) having had skill requirement changes in the past 12 months. This Supplemental…
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Measure Spotlights|
Percentage of supply chain FTEs having had skill requirement changes in the past 12 months
This measure calculates percentage of full time equivalents (FTEs) that perform the supply chain function "deliver products and services" having had skill requirement changes…
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Measure Spotlights|
Average number of learning days per supply chain employee
This measure calculates average number of learning days per supply chain employee. Learning days are simply the average number of days in a year that are dedicated to…
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Measure Spotlights|
Average number of learning days per supply chain employee measured 12 months ago
This measure calculates average number of learning days per supply chain employee measured 12 months ago. Learning days are simply the average number of days in a year that…
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Measure Spotlights|
Percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in average number of learning days per supply chain employee over the past 12 months attributed to AI. Learning days are simply the…
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Learning budget per supply chain employee
This measure calculates learning budget per supply chain employee. This Cost Effectiveness measure is intended to help companies understand this cost expenditure related to…
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Measure Spotlights|
Learning budget per supply chain employee measured 12 months ago
This measure calculates learning budget per supply chain employee measured 12 months ago. This Cost Effectiveness measure is intended to help companies understand this cost…
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Measure Spotlights|
Percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI
This measure calculates percentage change in the learning budget per supply chain employee over the past 12 months attributed to AI. This Cost Effectiveness measure is…
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Measure Spotlights|
Average time in days to close an identified skill or capability gap through training for an operational workers/office staff employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for an operational workers/office staff employee …
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Average time in days to close an identified skill or capability gap through training for a middle management/specialists employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for a middle management/specialists employee (i.e…
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Measure Spotlights|
Average time in days to close an identified skill or capability gap through training for a senior management/executives employee
This measure calculates the average number of days it takes to close an identified skill or capability gap through training for a senior management/executives employee (i.e…
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Number of internal customer groups supported by the data management program
This measure calculates the number of internal customer groups the data management team supports. This Supplemental Information measure is intended to help companies evaluate…
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Total number of data domains
This measure calculates the number of data domains. Data domains are high-level categories for organizing data for the purpose of assigning accountability and responsibility…
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Percentage of data which is standardized
This measure calculates the percentage of data that is standardized. This Supplemental Information measure is intended to help companies evaluate additional variables related…