Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Measure Spotlights|
Total cost to perform the process "process payroll taxes" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…
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Measure Spotlights|
Total cost to perform the process "process payroll taxes" per employee paid
This measure calculates the total cost per employee paid to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…
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Measure Spotlights|
Total cost to perform the process "report time" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
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Measure Spotlights|
Total cost to perform the process "report time" per employee paid
This measure calculates the total cost per employee paid to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
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Measure Spotlights|
Total cost to perform the process "report time" per time record processed
This measure calculates the total cost per time record processed to perform the "report time" process, which consists of capturing/approving consolidated employee time…
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Measure Spotlights|
Overhead and other costs to perform the process group "process payroll" as a percentage of total process group cost
This measure calculates overhead and other costs to perform the process group "process payroll" as a percentage of total process group cost. Overhead cost refers to expenses…
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Measure Spotlights|
Outsourced cost to perform the process group "process payroll" as a percentage of total process group cost
This measure calculates outsourced cost to perform the process group "process payroll" as a percentage of total process group cost. Outsourced cost refers to the total cost…
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Measure Spotlights|
Percentage of paid employees that are paid bi-weekly
This measure calculates the percentage of paid employees that are paid every two weeks.. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of paid employees that are paid semi-monthly
This measure calculates the percentage of paid employees that are paid twice per month. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Percentage of paid employees that are paid monthly
This measure calculates the percentage of paid employees that are paid monthly. This Supplemental Information measure is intended to help companies evaluate additional…
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Measure Spotlights|
Percentage of paid employees that are paid other than monthly, semi-monthly, bi-weekly, or weekly
This measure calculates the percentage of paid employees that are paid other than monthly, twice per month, every two weeks or weekly. This Supplemental Information measure…
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Measure Spotlights|
Percentage of payroll disbursements that include garnished wages
This measure calculates the percentage of payroll disbursements which included garnished wages. This Supplemental Information measure is intended to help companies evaluate…
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Measure Spotlights|
Systems cost to perform the process "report time" per employee paid
This measure calculates systems cost per employee paid to perform the "report time" process, which consists of capturing/approving consolidated employee time information and…
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Measure Spotlights|
Systems cost to perform the process group "process payroll" as a percentage of the total process group cost
This measure calculates the percentage of the total cost to perform the "process payroll" process that comes from systems cost. The purpose of this process is to pay salaries…
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Measure Spotlights|
Total cost to perform the process "manage pay" per $1,000 revenue
This measure calculates the total cost per $1,000 revenue to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including…