![](/sites/default/files/styles/landscape_lg/public/2018-12/Photo_Resource_LibraryBackground1.jpg?itok=VlPTePE_)
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask UsResource Results
-
Measure Spotlights|
Overhead and other costs to perform the process "manage pay" per employee paid
This measure calculates overhead and other cost per employee paid to perform the process "manage pay". Overhead cost refers to expenses that an organization cannot identify…
-
Measure Spotlights|
Overhead and other costs to perform the process "manage pay" per $1,000 revenue
This measure calculates overhead and other cost per $1,000 business entity revenue to perform the process "manage pay". Overhead cost refers to expenses that an organization…
-
Measure Spotlights|
Personnel cost to perform the process "report time" per employee paid
This measure calculates personnel cost per process full-time equivalent (FTE) employee to perform the "report time" process, which consists of capturing/approving…
-
Measure Spotlights|
Total cost to perform the process "manage pay" per employee paid
This measure calculates the total cost per employee paid to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including bonus…
-
Measure Spotlights|
Number of manual checks/payments per FTE that performs the process group "process payroll"
This measure calculates the number of manual checks/payments per full-time equivalent (FTEs) employee that processes payment of salaries and wages in accordance with…
-
Measure Spotlights|
Number of voided checks/payments as a percentage of payroll disbursements
This measure calculates the number of voided checks/payments as a percentage of payroll disbursements. A payroll disbursement is a transfer of funds from the payroll…
-
Measure Spotlights|
Outsourced cost to perform the process "manage pay" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including…
-
Measure Spotlights|
Outsourced cost to perform the process "report time" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
-
Measure Spotlights|
Outsourced cost to perform the process "process payroll taxes" per $1,000 revenue
This measure calculates outsourced cost per $1,000 revenue to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…
-
Measure Spotlights|
Total cost to perform the process "process payroll taxes" per employee paid
This measure calculates the total cost per employee paid to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…
-
Measure Spotlights|
Total cost to perform the process "report time" per employee paid
This measure calculates the total cost per employee paid to perform the "report time" process, which consists of capturing/approving consolidated employee time information…
-
Measure Spotlights|
Total cost to perform the process group "process payroll" per employee paid
This measure calculates the total cost per employee paid to perform the process group "process payroll," which consists of the payment of salaries and wages in accordance…
-
Measure Spotlights|
Personnel cost to perform the process "manage pay" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including…
-
Measure Spotlights|
Personnel cost to perform the process "manage pay" per employee paid
This measure calculates personnel cost per employee paid to perform the "manage pay" process, which involves calculating employee payroll for each pay period, including bonus…
-
Measure Spotlights|
Personnel cost to perform the process "process payroll taxes" per $1,000 revenue
This measure calculates personnel cost per $1,000 revenue to perform the "process payroll taxes" process, which ensures regulatory and statutory compliance for payroll tax…