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Scaling Agile Ain’t Easy, But It’s Necessary For Better Project Management
Chances are, you’re already familiar with the basic concept of Agile project management: a small team works in time-boxed sprints, frequently demoing features and integrating customer feedback, to iteratively deliver a customer-centric end result. Since its origins in software development…
Digitalization is a Team Sport
Organizations are funneling vast amounts of time and money into digitalization. And while there’s a lot of advice about which tech to buy and business areas to invest in, the people side of digitalization is also important. Without a people-focused strategy, digitalization can amplify…
Hidden Ways Organizations Can Benefit from Customer Journey Mapping
Customer journey maps aren’t just for sales and marketing anymore. These visual depictions of the end-to-end customer experience allow you to understand your customers’ behaviors, feelings, goals, and pain points. These days, that’s information everyone in the organization needs to know to stay…