Improving Collaboration for Product and Service Development: Xerox Corporation Case Study

To keep a business relevant and successful, an organization must listen to its customers and its employees throughout the product/service development process. Learn about how Xerox builds collaborative processes and feedback loops into the development of its products and services, as well as the technology, evaluation methods, and defined roles that support it.

For more insights, view Improving Collaboration for Product and Service Development best practices report, which includes this case study.