Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Articles|
Analytics Programs Measures of Success
This article addresses three types of measures that are best suited for capturing business value from analytics investments and also discusses the measures that organizations…
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Articles|
Data and Analytics Program Resources
Based on data from APQC’s 2019 Trends in Data Analytics survey, this article focuses on the predominantly used data and analytics resources and structures.
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Infographics|
How are Organizations Using Data and Analytics?
In March 2019, APQC conducted a survey on the latest trends in data analytics to find out how organizations capture the business value from their analytics investments. This…
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Reports & White Papers|
Trends in Data Analytics Survey Summary: Manufacturing Sector vs. Services Sector
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Reports & White Papers|
Trends in Data and Analytics: Survey Summary Report
In March 2019, APQC conducted a survey on the latest trends in data analytics to learn how enterprises are capturing business value from their analytics investments. This…
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Case Study|
Securing Alignment in Enterprise Resource Planning and IT Transformations: Cargill Case Study
Faced with an infrastructure of fragmented aging legacy systems, Cargill needed to find a way to effectively implement organizational-wide Enterprise Resource Planning (ERP)…
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Tools & Templates|
Clean Electrification Maturity Assessment Tool
Electricity utilities around the world are facing an accelerating transformation of their business models, customer expectations, competition, and underlying technologies…
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Tools & Templates|
Process and Performance Management
This Business Process Management Maturity Assessment gives you a quick look at how advanced your organization is in its business process management efforts. The assessment…
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Tools & Templates|
Process Management Capability Assessment Tool
Rooted in over 40 years of process research and APQC's Seven Tenets of Process Management℠, the Process Management Capability Assessment Tool (PM CAT) provides you an…