Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Life After Love: What Happens After Communities of Practice Fail?
This webinar tells a story of two World Vision communities of practice that "failed." World Vision KM Manager Brittany Persinger and Medical Teams International Chief of…
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Webinars & Videos|
Life After Love: What Happens After Communities of Practice Fail?
This webinar tells a story of two World Vision communities of practice that "failed." World Vision KM Manager Brittany Persinger and Medical Teams International Chief of…
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Presentation Slides|
Use Culture Accelerators to Super Charge Communities
Microsoft conducts culture accelerators workshops to guide community leads and members through fun, highly productive community activities that result in tangible community…
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Webinars & Videos|
Use Culture Accelerators to Super Charge Communities
Microsoft conducts culture accelerators workshops to guide community leads and members through fun, highly productive community activities that result in tangible community…
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Tools & Templates|
Community of Practice Leader Onboarding Checklist
This list overviews actions that a new community leader, prior community leader, and KM team should take to onboard a new community leader and prepare the community for a…
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Collections|
Digital Transformation: Strategy to Tactics
Digital transformation is a high priority for many organizations. Everyone is talking about it, and leaders want to ensure that digital projects are moving forward…
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Tools & Templates|
A Framework for Creating and Sustaining Communities of Practice
This article provides an overview of APQC’s Framework for Creating and Sustaining Communities of Practice and describes its four primary stages: Align to business…
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This blinded case study focuses on a large software company that wanted to improve the flow of knowledge between its product groups and the rest of the organization and give…
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