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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures
Talent Optimization Practices Report: Retail and Wholesale Industry
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Data and Measures
IT Application Development and Maintenance Key Benchmarks: Retail and Wholesale Industry
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Data and Measures
Finance Shared Services Key Benchmarks: Retail and Wholesale Industry
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Data and Measures
Strategic Workforce Planning: Retail and Wholesale Industry Report
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Collections
Accounts Receivable and Collections Key Benchmarks
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Data and Measures
Accounts Receivable and Collections Key Benchmarks: Retail and Wholesale Industry
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Data and Measures
Training and Development Key Benchmarks: Retail and Wholesale Industry
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Collections
Key Human Capital Management Benchmarks: Retail and Wholesale Industry
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Collections
Key Manufacturing Benchmarks
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Data and Measures
Key Manufacturing Benchmarks: Retail/Wholesale Industry
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Data and Measures
Talent Acquisition Practices Report: Retail and Wholesale Industry
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Collections
Enterprise Content and Collaboration in the Cloud
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Data and Measures
Reward and Retain Key Benchmarks: Retail and Wholesale Industry
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Data and Measures
Supply Chain Management Employee Key Benchmarks: Retail and Wholesale Industry
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Collections
Key Supply Chain Management FTE Benchmarks
Featured Resources
Staff Selections
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Collections
End-to-End Process Maps and Measures
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Articles
Cycle Time in Business Days to Process the Payroll
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Case Study
How Lincoln Financial Grew Engagement in a Pandemic
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Case Study
Leveraging Deep Knowledge Transfer at APQC
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Articles
What Supply Chain Leaders Need to Know About Virtual Collaboration
