Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Managing Mergers and Acquisitions: Healthcare Industry
Most mergers & acquisition (M&A) deals tend to fall apart in the integration phase. Whether it’s underestimating the costs of integrations, setting unrealistic timelines,…
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Data and Measures|
Fixing Process & Knowledge Productivity Problems Survey Report: Healthcare
Wasted time, duplicated work, and inefficient processes chip away at an organization’s bottom line. Small inefficiencies add up—and they can hurt innovation and competitive…
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Collections|
Strategic Planning Reports
A collection of APQC's best practice reports on strategic planning and related topics.
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Collections|
Overcoming Organizational Resistance
This collection features three case studies that explore how organizations overcome resistance that can occur in reaction to process management and change. The US Navy,…
Measure Spotlight Results
(1 - 5 of 238 Results)Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee development" and "develop and train employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue
Outsourced cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
Overhead cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
