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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (8)
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Education K16
(51)
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Finance and Accounting
(83)
- Accounting (20)
- Accounts Payable (13)
- Accounts Receivable (7)
- Auditing (5)
- Capital Planning/Allocation (3)
- Cash Management (4)
- Credit and Collections (7)
- Finance Analytics (6)
- Financial Performance Management Analytics (3)
- Order to Cash (1)
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- Performance Management (3)
- Planning, budgeting, and forecasting (14)
- Regulatory Compliance (8)
- Risk Management (6)
- Working Capital Management (2)
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Human Capital Management
(71)
- Compensation and benefits (3)
- Employee Communication & Engagement (15)
- Employee outplacement, downsizing, and redeployment (3)
- Employee Training & development (14)
- HCM/HR Operations (17)
- HCM Strategy (17)
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- Performance management and evaluation (6)
- Recruiting and Staffing (11)
- Rewards, Recognition, and Retention (12)
- Workforce Information and Analytics (5)
- Information Technology (18)
- Innovation (22)
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Knowledge Management
(178)
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Organization and Management
(35)
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Process and Performance Management
(93)
- Product Development (19)
- Sales and Marketing (11)
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Supply Chain Management
(90)
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- Accounting (11)
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- Durable Goods (10)
- Education (Higher Education) (17)
- (-) Education (K-12) (41)
- Electronics (20)
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- Engineering (21)
- Entertainment (7)
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- Government/Military (Federal/State) (34)
- (-) Healthcare (139)
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- Insurance (26)
- Legal Services (82)
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- Non-Profit (24)
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- Pipelines (2)
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- (-) Professional Services/Business Services (212)
- Real Estate (1)
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- Research Organization (5)
- Retail/Catalog/Mail Order (117)
- Rubber & Plastics (5)
- Security Systems (2)
- Semiconductors (3)
- Software (31)
- Steel (2)
- Stone/Glass/Clay/Concrete (2)
- Telecommunication (13)
- Textile (2)
- Transportation/Freight Carriers (10)
- Waste Management/Environmental (3)
- (-) Wholesale Distribution (127)
Resource Results
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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