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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
IT Organization Performance Practices Report: Petroleum/Chemical Industry
This report summarizes practices in the Petroleum/Chemical Industry related to IT strategy and governance, methodologies and processes, focus areas, and maturity from APQC’s…
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Data and Measures|
IT Organization Performance Key Benchmarks: Petroleum/Chemical Industry
Gain insight into the efficiency and effectiveness of your organization’s processes by benchmarking common business activities. Prepared using data from APQC’s Open Standards…
Measure Spotlight Results
(1 - 5 of 23 Results)Percentage of total IT cost, excluding depreciation/amortization, allocated to process group "manage the business of information technology"
Total cost to perform the process group "manage the business of IT", excluding depreciation/amortization, per $1,000 revenue
Number of IT FTEs that perform the process group "manage the business of information technology" per $1 billion revenue
Percentage of business entity IT FTEs who perform the process group "manage the business of information technology"
Overhead cost to perform the process group "manage the business of information technology", including depreciation/amortization, per $100,000 revenue
