Home
Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
Looking for something specific?
Ask us-
Reports & White Papers|
Delivering Knowledge at the Teachable Moment
The term “teachable moment” refers to a specific point in time when an individual is most receptive to learning something. It's based on the idea that information learned at…
-
What results can an organization expect to achieve from managing its project knowledge more effectively? APQC’s Managing Project Knowledge study revealed how leading…
Measure Spotlight Results
(1 - 5 of 238 Results)Retail customer lifetime value
Actual Open-to-buy retail inventory as a percentage of planned retail inventory
Number of FTEs that perform the process group "develop and counsel employees" per $1 billion revenue
Number of FTEs that perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" per $1 billion revenue
Number of FTEs that perform learning administration activities per $1 billion revenue
