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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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- Customer-focused Processes and Functions (10)
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Education K16
(59)
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Finance and Accounting
(102)
- Accounting (22)
- Accounts Payable (16)
- Accounts Receivable (10)
- Auditing (8)
- Capital Planning/Allocation (3)
- Cash Management (5)
- Credit and Collections (10)
- Finance Analytics (7)
- Financial Performance Management Analytics (3)
- Order to Cash (1)
- Payroll (5)
- Performance Management (3)
- Planning, budgeting, and forecasting (19)
- Regulatory Compliance (10)
- Risk Management (5)
- Tax management (2)
- Working Capital Management (4)
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Human Capital Management
(74)
- Compensation and benefits (3)
- Employee Communication & Engagement (17)
- Employee outplacement, downsizing, and redeployment (3)
- Employee Training & development (16)
- HCM/HR Operations (18)
- HCM Strategy (16)
- Legal and Compliance (2)
- Performance management and evaluation (6)
- Recruiting and Staffing (10)
- Rewards, Recognition, and Retention (13)
- Workforce Information and Analytics (5)
- Information Technology (24)
- Innovation (21)
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Knowledge Management
(192)
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Organization and Management
(44)
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Process and Performance Management
(112)
- Product Development (21)
- Sales and Marketing (10)
- Supply Chain Management (33)
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- Accounting (12)
- Advertising (2)
- Aerospace (21)
- (-) Agriculture (11)
- Airline (1)
- Amusement/Recreation Services (1)
- Architecture and Design (8)
- Association (4)
- Automotive (18)
- Biotechnology (3)
- Broadcasting/Radio/TV/Cable/Media (10)
- Chemicals (17)
- Computers (3)
- Construction (6)
- Consumer Products/Packaged Goods (24)
- Data Management (2)
- Distribution (11)
- Durable Goods (8)
- Education (Higher Education) (17)
- (-) Education (K-12) (43)
- Electronics (16)
- Energy and Utility (16)
- Engineering (19)
- Entertainment (7)
- (-) Financial Services/Banking (180)
- Food/Beverage/Restaurant (7)
- Forestry Products (1)
- Government/Military (Federal/State) (38)
- Healthcare (20)
- Instrumentation (2)
- (-) Insurance (103)
- Legal Services (81)
- Machinery (14)
- Machinery Equipment (15)
- Medical Equipment (2)
- Metals (4)
- Mining (10)
- Non-Profit (21)
- Petroleum/Oil/Gas (36)
- Pharmaceutical (26)
- Pipelines (2)
- Printing & Publishing (1)
- (-) Professional Services/Business Services (215)
- Real Estate (1)
- Rental (1)
- Research Organization (5)
- Retail/Catalog/Mail Order (23)
- Rubber & Plastics (4)
- Security Systems (2)
- Semiconductors (3)
- Software (26)
- Steel (2)
- Stone/Glass/Clay/Concrete (1)
- Telecommunication (15)
- Textile (1)
- Transportation/Freight Carriers (10)
- Waste Management/Environmental (4)
- Wholesale Distribution (16)
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