Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 7,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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At Teach for America, the KM team recently merged with the adult learning function as part of a larger organizational strategy to become a learning organization. In this…
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Case Study|
Knowledge Management at BAE Systems Inc.
The following profile is part of an APQC series highlighting notable knowledge management (KM) programs by industry. BAE Systems’ KM efforts were selected for inclusion in…
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APQC’s study Managing Project Knowledge examined how organizations with strong project management programs identify skills and insights that contribute to success in almost…
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Organizations benefit when project teams proactively contribute their knowledge and leverage the insights, lessons, and examples shared by their peers. APQC’s study Managing…
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BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Presentation Slides|
Making Collaboration and Knowledge-Sharing Work Without a Formal KM Program
BAE Systems has experimented with KM over the past decade. Its previous KM program focused primarily on technology solutions and was disbanded in 2010. In 2013, KM and…
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Reports & White Papers|
Managing Project Knowledge
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Articles|
Managing Project Knowledge (Study Overview)
APQC has noticed increasing interest in the intersection of knowledge and project management, with both KM and project management office (PMO) leaders recognizing the value…
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Case Study|
Managing Project Knowledge at BAE Systems Inc.
To help project management teams and offices build the right KM capabilities, APQC recently conducted a study exploring the intersection of knowledge and project management…
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When most people think about mentoring, what comes to mind is career advice and counseling. But another powerful application of mentoring is as a knowledge transfer technique…
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Case Study|
Boeing Co. - Technical Mentoring Case Study
Boeing Co. is the world's largest manufacturer of commercial aircraft and defense, space, and security systems. This case study focuses on mentoring practices that Boeing…
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Infographics|
6 Steps to Mentoring Success
APQC has conducted an in-depth Best Practices Study highlighting mentoring programs of seven featured organizations that help participants develop expertise in their fields,…
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Articles|
Measuring the Health of a Mentoring Program
Measurement helps mentoring programs identify improvement opportunities and communicate the value of mentoring to potential participants and their managers, according to APQC…
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Articles|
Find a Way to Gauge the Value of Mentoring
No matter what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. APQC’s…
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No matter what business purpose an organization pursues through mentoring, it must evaluate its program in order to determine whether it is achieving its goals. A common…
Measure Spotlight Results
(1 - 5 of 114 Results)Number of business entity employees per FTE in learning administration
Number of FTEs that perform learning administration activities per $1 billion revenue
Number of learning days per employee
Number of FTEs that directly support business entity's knowledge management program per $1 billion revenue
Personnel (staff) costs directly associated with leading, managing, and supporting the KM program, initiative, or service per $1,000 revenue
