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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Knowledge Transfer at Arup
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Presentation Slides
How to Transfer Knowledge: KM Essentials
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Presentation Slides
Improving Process Execution & Lowering Risk through Knowledge Management
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Presentation Slides
KM Met Adult Learning: A Love Story
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Presentation Slides
Sharing Knowledge Across the Supply Chain
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Presentation Slides
Shepley Bulfinch’s Experiments in Tacit Knowledge Transfer
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Presentation Slides
How to Identify Critical Knowledge: KM Essentials
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Presentation Slides
Transforming an End-to-End Supply Chain: The Berry Global, Inc. Journey
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Presentation Slides
Knowledge Mapping in Action
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Presentation Slides
Developing and Capturing Deep Smarts
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Presentation Slides
Successfully Managing Project Knowledge
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Presentation Slides
From Taxonomy to Process Improvement at University of North Texas
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Presentation Slides
Doing a Lot with a Little: Launching an International KM Initiative with Limited Resources
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Presentation Slides
Blogging to Deliver More Than Hits
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Presentation Slides
Using Storytelling and Microlearning to Capture and Convey Knowledge
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
