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APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
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Presentation Slides|
Process and Performance Challenges and Solutions for 2019
At the close of 2018, APQC's process and performance management team conducted its annual survey to understand the common challenges and priorities of practitioners in 2019…
Measure Spotlight Results
(1 - 5 of 226 Results)Actual Open-to-buy retail inventory as a percentage of planned retail inventory
Retail customer lifetime value
Number of business entity employees per FTE that performs the process group "develop and counsel employees"
Number of business entity employees per FTE in learning administration
Personnel cost to perform the processes "manage employee orientation and deployment," "manage employee performance," and "manage employee relations" as a percentage of total process cost
