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Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 5000 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Presentation Slides
Exploring Excellence in Knowledge Management
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Presentation Slides
Measuring the Results of and Forecasting Benefits from KM
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Presentation Slides
The Revolution Starts Here: Using AI to Transform KM
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Presentation Slides
Next Generation KM: The Role of Knowledge Architecture in Machine Learning and Artificial Intelligence Applications
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Presentation Slides
Surviving the Enterprise Social Network Hype Cycle
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Presentation Slides
Extracting Big Knowledge from Big Data: Lessons from the Front Lines
Featured Resources
Staff Selections
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Webinars & Videos
Expanding the Value of Process Management: Seven Tenets
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Reports & White Papers
Evolving Practices in Enterprise Risk Management: Survey Summary Report
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Tools & Templates
End-to-End Process Maps and Measures: Hire-to-Retire
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Reports & White Papers
10 Steps to Get a KM Program Off the Ground
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Reports & White Papers
Identifying and Developing the Future Skills Needed in Sourcing and Procurement
