Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Supplier Risk Management Practices Report: Mining Industry
This report captures the current state of supplier risk management with actionable guidance from APQC. Gain insights into how organizations in the mining industry are…
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Data and Measures|
Enterprise Content and Collaboration in the Cloud: Healthcare Industry
Cloud computing is one of the most pervasive trends in enterprise IT. In 2019, APQC surveyed more than 300 organizations to understand their use of cloud platforms to support…
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Presentation Slides|
Pursuit of Excellence through Standardizing Core Processes and Process Mapping
In the past two years, Adventist HealthCare Rehabilitation's (AHC’s) director of business processes and projects, Marya De LaCruz Sabalbaro, has worked with her organization…
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Presentation Slides|
Tips to Motivate Knowledge Sharing and Reuse
Every organization has its own combination of policies and incentives to convince employees to build knowledge sharing and reuse into the way they work. In this presentation,…
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Data and Measures|
Key IT Application Development and Maintenance Benchmarks at a Glance: Mining Industry
Prepared using APQC’s Open Standards Benchmarking® data in IT Application Development and Maintenance, this article highlights important IT application development and…
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Data and Measures|
Key IT Benchmarks at a Glance: Mining Industry
Featuring data from APQC's Open Standards Benchmarking in IT, this article highlights IT benchmarks for organizations in the mining industry. Metrics provided include: …
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Data and Measures|
2019 Knowledge Management Priorities in the Healthcare & Pharmaceutical Industries
This report outlines healthcare and pharmaceutical organizations’ KM goals for 2019, the tools and approaches KM teams are currently focused on, and how KM professionals feel…
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