Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Manage Employee Information and Analytics Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC’s Open Standards Benchmarking® portal, this table highlights benchmarks for the process group “Manage employee information and analytics” in the…
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Data and Measures|
Procurement Technology and Automation: Government/Military Industry, Procurement Practices Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Data and Measures|
Procurement Supplier Risk Management: Government/Military Industry, Procurement Practices Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Data and Measures|
Procurement Purchasing Profile: Government/Military Industry, Procurement Practices Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Data and Measures|
Procurement Strategy and Structure: Government/Military Industry, Procurement Practices Report
APQC conducts research on supply chain and procurement to help organizations assess the performance of their own processes and functions compared to their peers. This survey…
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Data and Measures|
2023 Managing Process Knowledge: Government/Military Industry Report
In 2023, APQC conducted research to identify the correlation between process performance and knowledge management to maximize process performance, mitigate risks, and improve…
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Data and Measures|
General Accounting and Reporting Key Benchmarks: Government/Military Industry
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this article highlights key performance indicators (KPIs) for general…
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Data and Measures|
General Accounting and Reporting Key Benchmarks: Media and Entertainment Industry
Prepared using data from APQC’s Open Standards Benchmarking® in general accounting and reporting, this article highlights key performance indicators (KPIs) for general…
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Data and Measures|
Business Process Management Maturity Benchmarks: Government/Military Industry
This report is prepared with data from APQC's Business Process Management Maturity Assessment Tool (BPM MAT). The BPM MAT allows Government and Military organizations to…
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Data and Measures|
2023 Process and Performance Management Priorities and Challenges: Services Sector
APQC conducted a survey to understand the common challenges and priorities of process and performance management (PPM) practitioners for 2023. This report looks at the top…
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Data and Measures|
2023 Knowledge Management Priorities Survey Report: Government/Military Industry
To jump-start 2023, APQC surveyed KM experts and practitioners about their top objectives and upcoming priorities regarding knowledge management. This research is designed as…
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Data and Measures|
Workforce Diversity, Equity, and Inclusion: Government/Military Industry Survey Report
Find out how organizations across industries and the globe are approaching diversity, equity, and inclusion. Based on a survey of DEI leaders, this report provides insights…
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Data and Measures|
Evolution of Benchmarking 2022: Media and Entertainment Industry
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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Data and Measures|
Evolution of Benchmarking 2022: Government/Military Industry
Today, benchmarking remains one of the most popular management tools. But even great management tools like benchmarking cannot stand still and need to look towards the future…
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