Resource Library
APQC’s Resource Library is your source for timely and topical information to help you meet your most complex business process and knowledge management challenges. Explore our ever-growing collection of more than 8,600 research-based best practices, benchmarks and metrics, case studies, and other valuable APQC content.
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Infographics|
Internal Promotion Rate for Leadership Positions
From this infographic, learn the benefits that organizations gain when they fill open leadership positions through internal promotion. Find out what percentage of positions…
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Infographics|
Being Prepared for the Unexpected: Days Cash on Hand
Days cash on hand is a valuable liquidity metric that measures the number of days an organization can continue paying its operating expenses with the amount of cash currently…
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An optimized accounts payable (AP) process not only helps organizations take advantage of early pay discounts and favorable payment terms but is vital for cash flow…
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APQC asked supply chain professionals to answer seven questions about Robotic Process Automation in supply chain in 2022. This infographic shows highlights from the poll.
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Consolidated financial statements enable organizations with a parent company and subordinate reporting units to report their finances as a single enterprise for creditors,…
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Infographics|
Cycle Time in Days to Resolve an Invoice Error
Invoicing errors occur for many different reasons and can lead to payment delays from customers. If they happen repeatedly, invoicing errors will also lead to an erosion of…
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Infographics|
Percentage of Employees with Less than One Year of Tenure
The percentage of employees with less than one year of tenure is a measure that can help provide a current snapshot of your workforce as you work to strike an ideal ratio…
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Infographics|
Supplier Relationship Management in 2022: Current State
APQC asked supply chain professionals to answer seven questions about Supplier Relationship Management (SRM) in April 2022. SRM involves managing third-party organizations…
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Shared service centers (SSCs) provide a centralized team that carries out high-volume, repeatable processes on behalf of business units or areas across an enterprise. But not…
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Infographics|
Return on Invested Capital: Reevaluating Investments
As countries begin to lift their pandemic restrictions and business leaders look toward post-COVID business models, it’s important to ask whether the investments you made in…
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In a recent assessment of companies' finance organizations using data from APQC's Open Standards Benchmarking database, APQC examined how finance teams spend their time. APQC…
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This infographic reviews APQC’s benchmark data on the percentage of active customers that are delinquent at any time during the year and highlights strategies that…
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Infographics|
Time Spent Identifying and Assessing Strategic Risks
Whether it comes in the form of a major supply chain disruption, a failed business venture, or a massive cyber-attack, strategic risk cuts right to the heart of an…
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This Infographic examines APQC’s cross-industry benchmarking data on the total cost of payroll as a percentage of revenue. After reviewing this data, APQC highlights three…
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This infographic explains the reasons why knowledge workers want to boost their productivity and how a lack of productivity support from employers makes them more stressed,…
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